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Today's Special Word: Miscellaneous


BY CARYN B. BROOKS
cbrooks@wweek.com


Greek Cusina
404 SW Washington St., 224-2288

"People have the power!"
--Patti Smith


GENTLE READERS,
Many of Miss Dish's loyal subscribers will recall that a few weeks ago she questioned the validity of the Zagat restaurant surveys because they could be so easily toyed with (Miss Dish herself received no fewer than five ballots).

One restaurateur was particularly moved to write Miss Dish a three-page letter ALL IN CAPS. Ted Papas, owner of the Downtown Greek Cusina, let Miss Dish know in no uncertain terms that she was full of feta. "I HAVE BEEN WAITING FOR 25 YEARS FOR THE OPPORTUNITY TO RESPOND TO SUCH AN ARTICLE AS YOURS...," began the bold missive. Mr. Papas went on to let Miss D know that his restaurant had been in business for 25 years and had grown from two employees to 75 employees. "LET'S JUST SAY THE GREEK CUSINA WILL NOT BE PHASED OUT (LIKE SOME OF YOUR PAST CHOSEN 'BEST RESTAURANTS OF THE YEAR' FOR PORTLAND, LIKE ZEFIROS FOR EXAMPLE)."

Then, in an enormously generous gesture, Mr. Papas added, "WE NEVER CLAIMED TO BE THE BEST RESTAURANT. IN FACT, ATTACHED IS A LETTER WE JUST RECEIVED FROM AN UNSATISFIED CUSTOMER OF OURS." (Click here to see the letter in its entirety. The complainant, a Portland resident, tells a long story of woe about how "I just walked away from your establishment last night feeling insulted and a bit taken advantage of.") Mr. Papas helpfully highlighted a few lines in this gentleman's letter wherein he notes that "the food was fresh, hot and excellent," even though he had to wait about two hours to get it.

Mr. Papas' point, it seemed, was that "AS AN EDITOR OF A WELL-READ PUBLICATION SUCH AS YOURS THAT YOU HAVE FAILED TO RECOGNIZE OUR SUCCESS THROUGH THE VOTE OF THE PEOPLE....YOU HAVE INSULTED OUR THOUSANDS OF CUSTOMERS WHO YEAR AFTER YEAR POST READING YOUR RESTAURANT GUIDE EXPRESS THEIR DISAPPOINTMENT THAT THE GREEK CUSINA HAS NEVER BEEN INCLUDED IN YOUR BALLOT."

The graphically gifted Mr. Papas then kindly created his own voting ballot to determine whether Miss Dish could keep her job at this fine newspaper (click here to read full contents of this letter and the lovely "dump Miss Dish" ballot).

Miss Dish, clearly swayed by the amount of thought, labor and CAPITALS that went into Mr. Papas' communiqué, decided that perhaps she had been hasty in believing that the opinions of critics schooled in culinary arts and letters should take precedence over regular eaters (although, really, her original point was that the problem with Zagat is possible voter fraud). In the hopes of making things kosher between herself and the proprietor of the Greek Cusina (and to--for heaven's sake!--keep her post as a writer at this exciting weekly), Miss Dish decided to involve The People.

She sent her lovely new intern Joshua Cinelli (whose experience in the food world is limited to his days as a waiter) to the street to gather up some people to dine at the GC and offer their views; WW picked up the tab.

The first duo to try out the well-established restaurant was Mary Cruickshank, a 42-year-old office manager, and April Kingston, a 21-year-old receptionist. Both women noted on our "Diners Speak Out on the Greek Cusina" sheet (hit our website to see the filled-out forms) that they had never eaten in a Greek restaurant before. Ms. Kingston rated her meal "very good" and wrote in "very tasty." She circled "yes," she would come here again and wrote in "Definitely!" next to that question. Ms. Cruickshank also rated her meal "very good" and circled that the service was "fantastic." She wrote in that the GC "needs some newer decor, but pleasant surroundings." She circled "yes" for the question about whether she would come here again and wrote in, "Would love to be taken to lunch again by Willamette Week!"

Our next two diners were gentlemen who make their homes on the street. Greg Kroell is a 41-year-old publisher-promoter looking for work, and Daniel A. Belleque is a 27-year-old entrepreneur. Both had eaten at Greek restaurants before. Josh noted that even though both men had a certain road-weariness to them, they were treated with the utmost respect by the waitstaff at GC.

Mr. Belleque rated his overall meal average and circled "so-so" on the food but circled that the service was "very good." He wrote in this comment: "I've had a better gyro at Sat. Market." When asked if he would come here again, he circled "maybe" and wrote in "for beer and atmosphere!" Mr. Kroell also gave his meal an overall "average" rating and noted that "maybe" he would come again.

Finally, our intern, who had the pleasure of eating two lunches back-to-back, rated the overall meal as "very good," although he wrote in, "The food was decidedly mediocre. The French fries were soft and the pita soggy. The portions were plentiful, however."

...And the supplementary material.

Letter from Ted Papas

Letter to Ted Papas from unsatisfied customer

Results of the WWeek survey

 

 

 

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