Following three last-minute, federally mediated bargaining sessions, Legacy Health averted a strike by Service Employees International Union Local 49, which represents 800 Legacy workers.

The two sides reached a tentative agreement Nov. 1, the same day WW highlighted the plight of Nicole Lewis, a Legacy employee who faced collection notices from her employer.

Workers approved the new contract Nov. 6, just two days before a scheduled strike. Workers will now have access to a full-time counselor to help them navigate financial assistance programs and the complexities of their health insurance, and avoid collections.