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Home · Articles · News · Rogue of the Week · Debt Recovery Solutions LLC
May 30th, 2007 WW Editorial Staff | Rogue of the Week
 

Debt Recovery Solutions LLC

103 Comments
     
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It's bad enough trying to squeeze $102 out of a guy who doesn't owe you. But relentlessly harassing him fixes you firmly in the Rogue pantheon.

That appears to be the case with Debt Recovery Solutions LLC. The Westbury, N.Y.-based debt collection company spent two years hounding Randy Haak, a quality-assurance engineer from Rainier, Ore., for $102 he says he didn't owe.

The alleged debt was for a Sprint phone bill in Lincoln City, Ore., where Haak says he never lived. That didn't stop Debt Recovery Solutions from, in Haak's words, doing "just everything to try to harass and make my life miserable."

The 51-year-old father of five got his first phone message from DRS at the beginning of 2005. The 22-second message said in part: "Hi, this is Nancy Miller. I've tried to reach you for a while, but I keep on missing you. Do me a favor. Give me a call at 1-800-807-4106."

Haak says he called, gave the last four digits of his Social Security number, and was told it was all a mistake—a different Randy Haak owed the money.

But the same message reappeared on Haak's phone more than 200 times, an average of twice a week for more than two years. Haak filed a class-action suit May 2 in U.S. District Court in Portland under the 1978 Fair Debt Collection Practices Act and the 1991 Telephone Consumer Protection Act, which both prohibit harassment by phone.

About 26 percent of consumer complaints at the Federal Trade Commission last year involved debt collectors—90,629 in all. The state Attorney General's Office received 483 complaints about debt collection agencies last year, making the industry the fourth-largest generator of consumer beefs. "They're totally out of control," says Jan Margosian, spokeswoman for the AG.

Meanwhile, like an actual bad debtor dodging a creditor, Debt Recovery Solutions didn't return repeated phone calls for comment.

 
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06.23.2007 at 07:49 Reply
sir

is it possible to get debt back from a guy who is not us citizen but living in us and trying to get us residence but the debt documents are made in other country

 

07.14.2007 at 03:34 Reply
I am having a similar issue. DRS has been calling my phone number for over 6 months for a 'Nicole Summers'. Everytime I call to tell them that this phone number is not hers and to take it out of their system, they either hang up on me or tell me it will be removed from the system (but the calls don't stop). Just this morning, they called again and I answered. When I got a person on the phone and told her they have the wrong number, "Miss Brown" hung up on me. I called back and got "Miss Brown" again who proceeded to hang up on me again. Then I got "Miss Thomas" who told me my phone number would be removed from their system (I've been told this before) but that it may be recycled so she couldn't guarantee the calls would stop. She also hung up on me. How do I stop these calls?

 

07.28.2007 at 07:35 Reply
We have received two phone calls this week from DRS looking for someone we do not know and telling them this is not their phone number. After requesting our phone number be removed from their list, they have told us they would; but, after reading the above comment from Susan Gagle, I doubt this will happen. If we continue to be called, how can we stop them - maybe notifying the BBB in the Westbury NY area?

Thanks for any and all help.

 

07.29.2007 at 12:52 Reply
DRS Employees:

Most unprofessional illiterate nasty pigs. Besides the fact that this debt they claim is mine is NOT, I tried to speak with the supervisor; owner; anyone that handles these rude idiots jobs. How do I get in touch with upper management to file a complaint? Why does this company employ degenerates that can't speak with proper Grammar? I was told "You ain't no customer & I will hang up on you if I want to." What a disgrace.

 

07.30.2007 at 02:05 Reply
We had a new phone put in for our daughter which was coming home for convalescence as a double amputee from Afghanistan. As soon as the line was activated, it became the focus of telephone stalking and teleterrorism by the bottom feeders operating out of this terrorist cell called DBT. We told them that the person they wished to terrorize did not live there and that it was a new line put in for a double amputee Afghanistan Veteran and the terrorist bitch at the DBT Terrorist Cell said

 

 
 

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