Read the full report here.
In September, TriMet driver Claudeen Hendren served a 10-day suspension after she berated a young Forest Grove mother about her crying child. The young mother got off the bus in Hillsboro and several riders left in protest about what they viewed as Hendren’s unprofessional behavior.
Now TriMet is investigating the latest incident in Forest Grove that has striking similarities to case last fall. In the new incident, a woman and her four children (ages 2, 6, 11 and 13) were told to leave the bus at about 11 p.m. after an argument about a fare with a Line 57 bus driver. The mother and her children were in tears during the incident.