Thirty-five miles from Portland is the
home of one of Oregon’s hottest tech properties. It’s a long way from
the “Silicon Forest” of local startups. It’s an even longer way from
those who work in Silicon Valley, their offices bustling with Razor
scooters and wunderkinds having mad, Red Bull-fueled coding parties.
Instead, this company
operates out of a single room in a suburban house in McMinnville. The
38-year-old CEO, Matt Haughey, fits neither the stereotype of the
reclusive computer nerd nor the geek-chic startup whiz. Tall and lanky,
with a relaxed demeanor that betrays his California roots, he talks
little about himself. Sporting a slightly goofy grin, he enthuses about
other people, ideas and “interesting stuff.”
“Interesting
stuff” is Haughey’s trade. It started in 1999, when he posted a link on
his blog to a website where people were posting pictures of their cats.
It sounds like nothing in 2011, but in 1999, this was pretty
monumental. Then a 26-year-old Web designer living in California,
Haughey had to code all the software so he could “blog” in the first
place. He had to design the front page, and find enough people who knew
what a blog was to read it and join in. To do that, he had to create
blog comments. In the first year, about 12 others signed up to his
project—which he called “MetaFilter.”
Today,
MetaFilter is one of the most active blogging communities on the Web,
and has shaped much of the way blogs work. It has amassed more than
50,000 registered members from all over the world and now receives 25
million page views a month. More people visit MetaFilter each month than
visit MSNBC.com, according to Quantcast.com. Twitter co-founder Biz
Stone has called it “the ultimate group blog.” Members congregate to
share links, news and discussion, or answer each other’s questions in
the more recently created Ask MetaFilter, which is now the most popular
section of the site. Collectively, they have uncovered online scams and
documented major world events in real time.
Yet MetaFilter is a
throwback, defying the trends that have helped other social sites boom.
Its design is virtually unchanged since 1999. Members are consulted on
everything. There is no interactivity with social media. There are no
images, videos or complicated voting systems. It is carefully curated
and moderated and proudly low tech. Haughey has no intention to take the
business public, sell it, or even to grow it any bigger than it already
is.
In 2003, he moved
from the Bay Area to McMinnville with his wife, an associate professor
at Linfield College, and he seems to relish the relaxed, small-town
Oregon life he has adopted, where he can divide his time between working
on the site, riding his bike and visiting Portland.
While
little has changed at MetaFilter, the blogosphere outside has been
radically evolving. The ease of Facebook and Twitter has lured the
masses from their time-consuming blogs, while many of the best bloggers
are now being paid to write for newspapers or online media sites. Many
blogs now base their content and writing more on generating hits, links
and retweets than they do on quality. And in an ominous moment in Web
history, Google has announced it will integrate Blogger.com—one of the
first and most important blogging sites, for which Haughey was one of
the original developers—with its new Facebook competitor, Google Plus.
Given all this, can a
simple, community-driven site continue to thrive for another 12 years
in this brave new world where blogging can be a billion-dollar business?
WW chatted with Haughey about MetaFilter and the future of the blogosphere.
WW: How did MetaFilter come about?
Matt Haughey: I was a Web designer at UCLA. Blogs had just
started in ’97, ’98. At the time, people were making like 10, 12 posts a
day; they were just making random posts of things they found on the
Internet, like “Here’s a Lego museum in Texas.”
There was no software
for blogs. So I built [some] blog software, and once you build your own
completely from the ground up, you can make one author or 10,000
authors. I can’t find 10 things a day, but maybe four or five people
could find two or three things, and together we’d have a decent blog.
And
then I made comments. I’d only seen one other site with comments, so I
sort of had to invent how blog comments work. I just thought those four
or five authors might want to talk to each other. I thought long and
hard about how the comments were going to look and be displayed. I
always wanted names at the bottom, so that you didn’t prejudice what
someone was going to say. I noticed that early systems like [tech blog]
Slashdot just put, “Bob says this,” and you’d go, “Fuck Bob—he’s that
libertarian psycho! I don’t want to hear a word he says!” So I put them
at the bottom so you can be gently surprised.
How many users and hits do you get now?
Fifty or 60,000 [registered members who pay a $5 fee].
It’s like 25 million page views a month. Ninety percent of people are
[unregistered readers] just finding the site from searches.
You haven’t really encouraged registered members,
though—it’s almost like the anti-Facebook. You’ve actually inhibited
growth and made barriers to becoming a member.
I [originally] had a full-time job and ran it in my free
time, and I’d have to check on it every hour. So it was a hassle, and I
just shut off sign-ups if I ever got any press. It was kind of nice to
have it shut off for a week; there was no stress in my life, so I
thought I’d just keep it shut off. Then there was this point where
people were trying to sell their account on eBay, and someone sold an
account for like $120, and I thought that was ridiculous, so I thought,
“I’ll make them $5 and get rid of that.”
You have created an almost troll-free comment section.
Yeah, but we also now have three full-time moderators and a
whole back-end system so people can report objectionable stuff, and we
monitor that and try to remove anything that sucks. It’s probably
something on the order of half a percent of everything—maybe 10 or 20
things we have to delete a day out of 3,000, but we do our best.
That’s still pretty remarkable, though—most news sites
get almost entirely trolling or abusive comments. What is it about the
Internet that turns people into assholes?
I think the anonymity; they think they can get away with
it. Anonymous speech—like whistle-blowing—definitely has a role in
society, but any time you introduce anonymity people can freely be
assholes. Like, I grew up in L.A., and when you’re in a car in L.A. with
8 million other people, you’re totally anonymous; people drive
horribly. And then you move up to Oregon, and everyone’s waving at each
other and people drive much nicer. I see that online—it’s like, whatever
level of anonymity you allow, is how much garbage you’re going to get.
A lot of news sites
have open name fields—that always kills me, they don’t even force you to
sign up for an account. We have rules where you can only have one
account per email, so it’s a real pain in the butt to be a serial troll.
But newspapers have their arms tied, thinking this is
letters-to-the-editor stuff, with hundreds of years of tradition, like,
“We have to respect our readers.” But they’re not respecting you guys.
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MATT HAUGHEY
Credits: chrisryanphoto.com
Your community has spilled out into the real world too, right?
The first meet-up was in 2002—there was a
story on the Seattle earthquake, and there were 30 or 40 people in
Seattle like, “My wall was shaking.” People were like, “Hey, there’s 30
or 40 of us, why don’t we go to a bar in Seattle?” So 15 people showed
up after that, and they became friends, and then we started putting
tools on the site for people to organize meet-ups. We’re doing 300 or so
a year, so every weekend, there’s five to 10 meet-ups somewhere in the
world.
The
second one we ever threw was in New York, and my friend Neil Anil was there
and Elizabeth Spiers was there. And then Nick Denton came in and saw a
picture of me on the wall and was like, “Why is Matt on the wall?” And
then I introduced him to Neil, Anil and Neil introduced him to Elizabeth
Spiers, and that became Gawker [with Denton as founder and Spiers as its
first editor] six months later.
The site still basically looks like it did in 1999, but
in the meantime, all those Web 2.0 sites like Digg and Reddit have
popped up. Do you ever worry MetaFilter will look old-fashioned?
It’s tough; people don’t want anything
changed ever. We have a thousand or so hyper-fans who hate everything.
Every tiny little change we make, we test out with everyone who works
behind the scenes, then we talk about what we’re going to say to
everyone, how we’re going to present it to them. There’s a culture
[former Harper’s editor] Paul Ford wrote about called the “Why
wasn’t I consulted?’ culture: WWIC. And [MetaFilter] is the ultimate
example. We have an entire subsite talking about the site. So everyone is consulted on everything, and everyone has an opinion on everything.
It seems like the blogosphere—at least with independent blogs—is actually shrinking since Facebook and Twitter showed up.
Yeah, like I have an interesting thought in the morning
and think, “Can I whittle this down to one sentence? I can!” then “tap
tap tap, done.” I feel bad because Twitter is so ephemeral. All the
people I know who were blogging in 1995, all have blogs where the last
post was six months ago. I have a friend who says if you don’t blog it,
it didn’t happen. Twitter’s too ephemeral. But it kills blogs dead.
It was just reported that Google will be integrating
Blogger.com into its new Facebook competitor, Google Plus. As one of the
original Blogger programmers, do you think that’s a positive thing for
the blogging world, or is there a danger of things becoming too
homogenized or monopolized?
The name “Blogger” is kind of generic, but then they’re
going to call it “Google Blogs,” which is even more generic!. Some
people have said they’re trying to brand Google so you don’t just think
of them as search. It seems strange to me—I don’t understand how it
integrates into Plus. I’ve been playing with it, and it’s just like
Facebook—it doesn’t really have anything to do with blogging.
Yeah, I was bummed. I
was bummed to see a top-10 site on the Web change its name from one
that has been around for 12 years now. It’s surprising. MetaFilter is
two weeks older than Blogger, but you’ll never see “Google presents
MetaFilter” or something. I can’t really see an upside to what they’re
doing—it just seems silly.
Where do you see blogs in 10 years’ time?
In a really weird space, because of Twitter and Facebook.
There’s definitely been a decline in the last year or two, but I sort of
see a resurgence of people who want to be serious writers be like, “Why
am I dicking around with writing things in single sentences?” So I
think serious blogs might come back, but I don’t think raw numbers of
people blogging will ever get up again. Because Twitter and Facebook are
so much easier.
It’s funny: [Twitter
co-founder] Evan Williams, who I worked with on Blogger.com, was very
into making ideas as simple as possible. We started with a byzantine
project management app, which grew to huge groups working on massive
projects for months, and one part of it was, every project had a blog,
and then we were just like, “Why don’t we just spin this off as a
thing?” And then that became Blogger. And then, “Blogging’s so hard, why
don’t you just make that a sentence?” It’s a logical progression, but
then what happens to culture? It’s kind of a bummer.
Where will MetaFilter be in 10 years?
I don’t know. I’m thinking about it right now. I just
looked at our stats and, like, 12 percent of all our traffic’s on mobile
devices. I thought it would have been 2 percent. I think by 2020, every
phone’s going to be a smart phone—probably a third of the time I’m
online is on my phone—so I think that will be the new dawn….
But it’s people
clicking on ads that pay the bills, and mobile ads don’t work as well.
Ask MetaFilter won’t go away—I think it has a magic number of just-right
size.
Can that make further growth a problem?
Yeah, I think once we get to 100,000 it
could start to get too big. I’m OK with how big it is today. It is a
lifestyle business for me—I’m just running this thing and I have a few
employees and we’re all happy. What’s better than that?
What about writing certain things to get hits—search engine optimization and link-baiting and such?
I hate that stuff, because I’m an old-school Web person
and I can’t stand people gaming search engines. I know Jonah Peretti a
bit, who co-founded The Huffington Post. He’s very smart, he’s an
awesome dude, but he was sort of led down a bad path without noticing
it. They A/B test everything: They have two headlines for everything,
and they have coordinated systems to pick the one which gets the most
clicks, and it’s so horrible. It’s just crass.
Was it hard leaving the Bay Area and that real center of tech?
It was kind of a bummer. As ridiculous as Silicon Valley
is—ridiculous riches and people throwing money at any idea—at least it’s
a sense of optimism, techno-futurism. It’s fun to be around. It’s kind
of infectious.
But MetaFilter isn’t really part of that tech scene,
either, because, as you say, it is a lifestyle business and not a
startup. I know you’ve been a bit of a critic of startups in the past.
I’m OK with this lifestyle business. It’s a put-down for a
lot of people, especially in Silicon Valley. I think it’s the best
thing in the world. You don’t have to kill yourself. I’ve been at
startups where we worked 16 hours a day and didn’t get anything out of
it. It’s stupid. Geeks who know how to program and make things should be
able to make a small thing that runs forever and make $100,000 a year
and live off that. I mean, what is wrong with that? It’s an awesome
goal.
I never got that
message anywhere in the tech community. Like, what is wrong with making a
decent living in doing something you love forever? And then people put
that down as a “lifestyle business.” Or ask, “How are you going to
change the world or make the next Facebook?”
It’s like nobody
sings unless they want to be Britney Spears. That’s stupid—we should all
sing in bars three nights a week if we like it and get paid as
professional musicians. Who says you have to be a superstar? I hate the
whole “rock-star programmer” thing where you have to make the next
Facebook.
It’s very Portland to
do sustainable things that are here for a long time. You can do
sustainable things and not have to slash and burn and sell.
Golden Threads
We asked Haughey to nominate his five most notable MetaFilter threads.
1. Seattle Earthquake threadThis sort of happened live on the site
before blogs really covered news, and it was a big deal that MetaFilter
“beat” CNN and MSNBC with some news. It also led to the first meet-up,
which has spawned thousands of meet-ups since:
metatalk.metafilter.com/523/Seattle-Meetup.
2. 9/11 threadThe planes hitting the building took
place almost live on the site, which now serves as a historical document
of everyone’s emotions on that exact morning.
3. Russian Girls thread
Last summer, a friend noticed two Russian
students he taught previously were coming to America for summer jobs,
but the details kept changing and sounded shady, and he was worried they
might be caught up in a sex-trafficking ring. A bunch of members of the
site in NYC pulled through and met up with the girls, explained what
was going on, and housed them for weeks before raising enough money to
send them home.
4. Is it “beep beep” or “meep meep”?A user wonders if the Road Runner in
cartoons says “meep meep” or “beep beep,” and eventually, after a bunch
of speculation, a friend of Chuck Jones and Mel Blanc chimes in with the
ultimate answer.
5. Tracking down an address from 1939A member asks how to track down where his
grandfather lived in Vienna, Austria, in 1939 before having to flee to
the U.S. to escape capture by the Nazis. Luckily, a researcher at the
Holocaust Museum in Washington, D.C., not only found the address in the
museum’s document archive but also found his immigration papers and gave
them to the family. The member got to visit the site where his
grandfather lived several months later on a European trip.
Founder’s First 5
Matt Haughey follows 200 or 300 blogs. Here’s what he says about five favorites:
- Not Martha (notmartha.org)—her site’s just like cool design stuff and home projects and crafty stuff.
- Plastolux (plastolux.com) is just like architecture porn—amazing photography and rich people houses.
- Jason
Kottke’s site (kottke.org) is just one of the oldest blogs there is,
and he’s like a one-man New Yorker on everything interesting in the
world.
- Daring
Fireball (daringfireball.net) is mostly for Mac nerds—anything you want
to know about the design of Macintosh computers and iPhones and stuff.
It’s one pundit’s take on everything.
- Andy
Baio (waxy.org) is actually from Portland—he’s an old friend and he
just runs a cool site. I guess I would call it journalism—interviews
with video-game creators and anything he thinks is interesting. He puts a
lot of work into the bigger pieces on his site, but he posts four or
five links a day of really cool stuff in between the major stuff he
does.
Hell yeah!
"There was no software for blogs. So I built [some] blog software"
Wow. Not even close. A quick perusal of Google will explain why. And MetaFilter is like Digg--a collection of crap aggregated into a "portal" where you can waste time--and this kind of thing has been around since the 80s. Online. Calling them "community driven" is like calling a public wastebasket "participatory democracy".
The semi-reverential tone of the article was good for a laugh amongst the geeks around here, though.
"What about writing certain things to get hits—search engine optimization and link-baiting and such? I hate that stuff, because I’m an old-school Web person and I can’t stand people gaming search engines."
Oh, really? MetaFilter doesn't use search engine optimization? Let's have a reality check, shall we?
Wow. It's awesome how with one comment, "Mythical Madmen" proves Matt Haughey write about anonymous douchebag commenters.
Anyway, in the article, I'm pretty sure it's not "Neil," but "Anil," as in Anil Dash (http://www.dashes.com/)
MetaFilter is unique--just like the thousands of other sites that mainly consist of links to pop culture stories and pictures of cats.
Yes, that was my mistake in hearing and I should have clarified it. We will update the story to reflect this soon.
Metafilter is fairly useless, like Digg and all the rest, but with vastly superior membership (not that they can't be just as annoying occasionally -- even frequently -- but the troll factor is reduced by a factor of 100).
On the other hand *Ask* Metafilter is the only generalized Q&A site on the entire internet that is ever worth looking at. It's the anti-Yahoo Answers.
Also, any good site that isn't selling anything has no need to think about SEO -- good code good content=automatic SEO.
Uhh... Last time I checked the guy who put the word blog in blogsphere was the guy who tokened the word... Jorn Barger... Better yet there has been many blogs around before this MetaFilter guy... Like the guys who created LiveJournal?
LiveJournal started in 1999 same as Metafilter. All of the major blogging software and sites - OpenDiary, Diaryland, Blogger, LJ all started in either 1998 or 1999.
By "at the same time" you mean "before", actually. Look it up. MetaFilter was neither the first "blog", or the first blog "software", etc. This guy didn't invent blogging or blogging software. I think what's got a few people guffawing is the tone and overall poor research into reality by the writer. Not that quality matters at WW, but it'd be refreshing.
I don't think I claimed either of those things.
wood's lot
whiskey river
rebecca blood
metafilter
early faves
thanks for a great interview