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Home · Articles · News · Rogue of the Week · Sergeants Towing
February 4th, 2004 WW Editorial Staff | Rogue of the Week
 

Sergeants Towing

14 Comments
     
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OK, she admits it--she should have been on the lookout for the signs, which would have told her that if she parked in the restaurant's lot, her car could be towed.

But Portland teacher Carrie Clark says she had other things on her mind--namely, the mammoth snow and ice storm that kept Portland in a transportation deep-freeze throughout early January.

As she searched the darkened inner East Side for a parking spot the night of Friday, Jan. 9, Clark found side streets unplowed and main thoroughfares barricaded by piled-high snow. Clark, who was chauffeuring some out-of-town friends, couldn't get to the Red Lion Hotel where they were staying. So she sought refuge in the nearby Denny's parking lot off Northeast Hassalo Street.

Clark noticed a man sitting in the car next to hers as she parked, but it was only when she returned an hour later to find her car missing that he spoke up. He identified himself as an employee of Sergeants Towing. Her car, the man said, was safe and sound at the impound lot, per the contract between the tow company and Denny's. And she'd only need to shell out $224.50 to free her ride.

"He was strictly by the book," Clark says of the towing hawk. "He was just doing his job."

Clark, who retrieved her car that night, nonetheless filed a complaint about the incident with city towing overseer Marian Gaylord. Gaylord says there's not much she can do for the teacher. Denny's has a right to tow cars from its private property, no matter how frightful the weather or befouled the streets.

As for policies that allow tow-company spotters to watch people walk away from their cars without warning them of their danger, Gaylord says there's nothing her office can do about that, either. "This has been one of the sore points in the towing issue," she says.

Last September, Gaylord's boss, City Commissioner Randy Leonard, piloted an ordinance that will cap what towing companies can charge for tows from private lots. Clark's predicament may explain why the local towing industry found little sympathy when it lobbied against Leonard's law.

 
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02.05.2004 at 10:00 Reply
Denny/Sergeant ScamI had my car towed from that same lot over 5 years ago when I briefly parked to check wait time at neighboring Red Robin. The tow truck quickly backed behind my car and wouldn't move until I paid him. I called the cops but the cops said I owed the money! I would love to see record of Denny's income for this entrapment racket compared to their income from food sales!—Don't Like Denny's

 

02.06.2004 at 10:00 Reply
Being towed from denny`sJeez, There`s only 20 tow signs there—Fritz Ferdinand

 

02.08.2004 at 10:00 Reply
Seh got what she deservedAre you kidding me. Ms. Calrk is whining becasue she does not think it is fair that she had to pay $225 to get her car. Boo hoo. Maybe next time she will open up her friggin eyes and have a look at the world around her before traipsing off blindly. Had she done so in this instance, it would have saved her a tidy sum. She needs to quit her belly-aching and chalk this up as an expensive lesson.—jlanders1211

 

02.09.2004 at 10:00 Reply
Tow what?I have the unfortunate task of dealing with people after they have had their cars towed. And for the record I do not have a parking lot of towed cars at my house, nor do I have anything to do with the towing company, however I am often the sounding board, and I feel I should vent. Portlanders are a bunch of entitled saddled individuals who can't believe their volvo got towed. Believe it and from now on read the fucking signs.—disgruntled door man

 

02.22.2004 at 10:00 Reply
DON'T ACT SO STUPID! OPEN YOUR EYES!If anyone wants to whine about being towed, try getting an impound bill from NY City or LA! Look around where you are parking! No one seems to complain when you're broke down on the side of the road in the dark and it's raining - YOU NEED A TOW TRUCK? Do you ever see or hear a driver that says "Naw, it's too dark..." NEVER!Towing cars is a business. A property owner has the legal right to determine what is allowed on his/her property. You pay the penalty if you violate their legal rights. There is nothing worse than someone who "acts" stupid. Just open your eyes. That's the easy part. —Debby Schultz

 

 
 

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